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Frequently asked Questions
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How do I know if this service is for me?
What information do I need to enter when I join?
What is the difference between Open and Focused membership?
How much does it cost to become a member?
Why has 2B-i.com stoped charging for membership?
What can I do if I think I entered the wrong details?
Why do you charge for amending personal information?
Do I have to pay the amendment fee?
Do I buy from 2B-i.com or the retailer?
Does 2B-i.com earn commission on sales?
Is 2B-i.com affiliated to all the retailers?
Does 2B-i.com have an affiliate scheme?
How do I become a 2B-i.com associate?
Can I add a link to 2B-i.com from my site?
Can I advertise my business on 2B-i.com?
How does the wish list work?
Can I send my wish list to more than one person?
How do I shop for the recommended items?
How do I return ordered items?
Who writes 2Bme newsletter?
Can I forward a copy of 2Bme to my friends?
Can I cancel my membership anytime?
Can I rejoin 2B-i again?
Why can't I find a stylist in my area?
I’m a stylist and would like to become an associate stylist, what do I do next?
How much does it cost to become an associate stylist?
Why are some of the images missing?
How do I know if this service is for me?
If you find shopping online time consuming and if you are unsure if certain outfits suit you then this is the service for you. You can use the “trial login ” service to play before you decide.
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What information do I need to enter when I join?
The information that you need to enter when you join depends on what type of membership and service you prefer. As an open member you only need to enter your name, email address and home address. If you wish to become a focused or tailored member, then you need to supply information regarding your dominant colouring, style personality and body shape and any other information that would benefit you when you are looking for clothes to suit you personally.
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What is the difference between Open and Focused membership?
Open membership will search using less focused parameters. Focused membership relies on you knowing atleast your dominant colour or season. Therefore the focused search will be more personal to suit your colouring, style personality and body shape.
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How much does it cost to become a member?
There are two different membership opportunities:
and now its FREE
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Why has 2B-i.com stoped charging for membership?
Our hope is that by making the service free, more members will us the site to shop. When you click from 2B-i to another site
and make a purchase, we can gain some commission. With enough members buying via 2B-i the cost of running the site can be
covered.
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What can I do if I think I entered the wrong details?
You can now update your details from the members area “details” page, if you still have problems
Contact the help desk at 2B-i.com
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Why do you charge for amending personal information?
2B-i.com only charges to amend information that is relevant to give you a personal service, such as current address, body shape and dominant colouring, However, you can change your shopping history anytime on your “details” page, without incurring an amendment fee.
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Do I have to pay the amendment fee?
No, not if you are changing within the first 7 days of joining. Just make sure to contact 2B-i.com as soon as you think you have entered any incorrect information. We will discuss the next step, and put you in contact with Berith, or another stylist nearer to you, if we think that your colouring or style personality needs reanalysing.
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Do I buy from 2B-i.com or the retailer?
You buy from the retailer, via 2B-i.com.
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Does 2B-i.com earn commission on sales?
Yes, some of the sales but not all. We are given a varied commission from our affiliated retailers.
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Is 2B-i.com affiliated to all the retailers
No. Some retailers are so small that they are not part of an affiliate scheme.
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Does 2B-i.com have an affiliate scheme?
Yes, we have what we call an associates program. If you would like to be part of something new and would like to promote 2B-i.com, as well as earning commission, then contact the help desk and we will do the rest.
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How do I become a 2B-i.com associate?
Contact the 2B-i.com help desk and they will take you further.
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Can I add a link to 2B-i.com from my site?
Absolutely. All we are asking is that you let us know when that has happened. Contact the help desk if you wish to use any of our banners.
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Can I advertise my business on 2B-i.com?
This depends on your business. Please contact the help desk for more information.
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How does the wish list work?
When you become a member, and use the shop for me service, you will be able to save favourite clothes items on a separate page by clicking on the 'star icon'. You can also send your wish list to family and friends to remind them what you really would like for your birthday. All items will be stored there until you delete them or until the retailer have withdrawn any direct links.
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Can I send my wish list to more than one person?
Yes. You will be given an option to send more emails after the first one have been sent. Perhaps you want to send a copy to yourself?
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How do I shop for the recommended items?
You buy from the retailer. As soon as you click on the clothes item a new link will open up, which will take you directly to the retailers own site. Follow their instructions and ordering procedure and don't forget to order the recommended colour in your size.
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How do I return ordered items?
Contact the retailer directly. There should be instructions on their website as well as on the delivery note.
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Who writes the 2Bme newsletter?
Most editorials are researched and written by Berith Sandgren-Clarke.
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Can I forward a copy of 2Bme to my friends?
Yes, that is absolutely fine.
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Can I cancel my membership anytime?
Yes, when you cancel, your membership will end and no further payments will be taken from your card.
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Can I rejoin at another time?
Yes, join any time!
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Why can't I find a stylist in my area?
Perhaps there isn't an associate stylist close to you, but our help desk should be able to give you a contact number to an image consultant nearer to you.
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I’m a stylist and would like to become an associate stylist, what do I do next?
Contact the 2B-i.com help desk and they will give you further information.
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How much does it cost to become an associate stylist?
There is no charge for a line in our directory but if you wish to have a whole page, where you can enter all the relevant business information, to enable prospective clients to find you, is currently £54 per year.
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Why are some of the images missing?
The 2B-i.com service is using images and links to affiliated websites and we have no control when they are being maintained or updated. Please try again later and don’t hesitate to contact the 2B-i helpdesk to report anything that might benefit other members.
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